Shipping policy

Shipping Policy

At Southern Direction (or your business name), we are committed to delivering your order quickly and efficiently. Please review our shipping guidelines below.

Processing Time

Orders typically take 2–5 business days to process before shipping. During high-volume periods, holidays, or sales, processing times may be slightly longer.

Please note: Processing time is separate from shipping time.

 Shipping Methods & Delivery Times

We offer the following shipping options: •

Standard Shipping: 3–7 business days •

Expedited Shipping: 2–3 business days (when available)

• Express Shipping: 1–2 business days (when available)

Shipping times are estimates and may vary due to carrier delays, weather, or other unforeseen circumstances.

Shipping Rates

Shipping costs are calculated at checkout based on your order total, destination, and selected shipping method.

Free shipping promotions (if applicable) will be applied automatically when your order qualifies.

Order Tracking

 Once your order has shipped, you will receive a shipping confirmation email with a tracking number.

Tracking information may take up to 24 hours to update.

Incorrect or Incomplete Addresses

Please double-check your address at checkout. Southern Direction is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If a package is returned due to an incorrect address, reshipping fees may apply.

Lost, Stolen, or Delayed Packages

 We are not responsible for lost, stolen, or delayed packages once they have been handed over to the carrier. If your package shows as delivered but you have not received it, please contact the shipping carrier directly for assistance.

International Shipping (international shipping not available at this time)

International shipping times vary by destination and may take 7–21 business days. Customers are responsible for any customs fees, duties, or taxes. Pre-Order or Custom Items Orders containing custom, personalized, or pre-order items may require additional processing time. Estimated processing times will be listed on the product page.